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Order a charm bracelet and 2 charms online for Black Friday. It said It shipped and It was going to arrive beginning of January.

So i kept checking and then It said the 5th, then the 10th and now the 20th. Till I finally called to ask what was going on for them to only tell me that they dont know, that they can issue me a refund and I would have to order It all over again but I would only get a 25% off coupon when I had original gotten 30% off for Black Friday. And that I can call them again after I place my order and that they will refund an extra 5%. And that the items I had order were now sold out!

No other accommodations for them messing up at all! Never ordering from them again, they dont take responsibility for their own mistakes!

Preferred solution: Price reduction.

Pandora Jewelry Cons: Not receiving order and no customer service.

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