Not resolved

After having major issues with a defective bracelet that was gifted , I have to wait 2-3 weeks for a shipping label to be EMAILED ,? Store service in a montreal location sucked so I figured going directly to Pandora customer service would be better .......

not so much. It's January 24th and still no shipping label or a follow up.

$17 long distance bill to top it off for the call to customer service. Very sore taste after this experience.

Product or Service Mentioned: Pandora Jewelry Bracelet.

Reason of review: Return, Exchange or Cancellation Policy.

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