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Please see my first email

Hello

I called the Bristol store yesterday regarding a problem with my bangle

I had my bangle from my mum New years Day she purchased this is Australia from a Pandora shop

She only has the credit card receipt as my sister who lives in Australia purchased ear rings and she had the receipt and can not find it.

Both me and my mum have been wearing Pandora for a number of years and have never had a problem.

As you can see from the photos there is a fault with this product. I do not wearing in water including the shower and remove when cleaning and before bed but regardless of this my mum has never taken hers off since she bought it and that was over 18 months ago and has never had any issues with hers.

I am really upset that this has happened. I was told by the Bristol store to clean and polish it which i have and i do know how to look after my jewelery. I thought that this would of been dealt with as i understand you are an international company

Please advise What can be done as this is clearly a manufacturing fault.

They have responded stating that nothing can be done and i should learn to look after and clean properly as you can see on photos this will not clean out. i was also accused of buying Fake Pandora.

I am extremely upset as this was a gift from my mum

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $100. The author is overall dissatisfied with Pandora Jewelry and uploaded picture s. The most disappointing about pandora jewelry bracelet from Pandora Jewelry was poor quality, horrendous customer service and tone of staff Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Pandora Jewelry.

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