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New Reviewer
2 comments

Good day,

I brought the Snake ring earlier this year. Since buying it one of the stones has fallen out three times.

I have taken it back each time and i get the same excuse "we cant swap you a new one" - yet its the same stone that falls out! I brought another ring at the same time, with the same size stones and i have had no problems with it - so it is not the way i treat it.

This is unacceptable. I paid a small fortune for this - and every time i get it back it lasts under 2 weeks.

Either provide me with a new ring or give me store credit or a refund. For me to come in one a bi-monthly bases is a joke.

Reason of review: Bad quality.

Monetary Loss: $120.

Preferred solution: Let the company propose a solution.

Location: Johannesburg, Gauteng

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Guest

Second time you should have raised utter ***. Get store manager and if he acts in a condeseng manner, just work your way up to the company's CEO!!!!

Our hard earned money is just as green as theirs and these people need to wake up and pay attention.

If they want our business, earn it. I would tell everyone on Facebook how rudely you were treated and the lack of customer service.

Guest

This jewelry is expensive but cheap quality. I'm having the same issue.

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