filters
state:
Show
city:
Show
product:
Show
Each store is a franchise, therefore, they operate independently. If you purchase an item or receive a gift, you can ONLY RETURN THAT ITEM AT THE STORE IT WAS PURCHASED FROM. You also need the receipt and it needs to be done within 30 days of purchase. They will...
Read more
Anonymous
Anonymous

This is strange that they wouldn’t let you return without a receipt- as long as you go to the same store they should have looked it up for you!! I’m sorry you had such a bad e...

Anonymous
Natalie

It is terrible customer service!! My boyfriend bought me 3 charms as a Christmas gift, but he bought them ahead of time in October. They are expensive and other expensive jewe...

#554642
Reply to reviews
In my 4 years at a Pandora in the US- I have seen many things. The silver tarnishes very quickly- it’s very odd. Not everyone knows this, but you should store your jewelry in a ziplock baggy- that will prolong the tarnishing process. As most of you probably know, each...
Read more
Anonymous
MsPoo2U

My bracelet looked like it had a gap and turned black. I took it to the Pandora store to have it cleaned. Less than a week later it turned black again. I took it back again. I...

VisibleHornShark
VisibleHornShark

Hello!Thank you for your detailed comments. Very helpful for me, a prospective customer. My wife was never into Pandora but she got excited with the shine. So this review is h...

2.9
#1251389
Reply to reviews
Pandora Jewelry - PANDORA price x quality
Pandora Jewelry - PANDORA price x quality
Pandora Jewelry - PANDORA price x quality
Pandora Jewelry - PANDORA price x quality
I have been a Pandora customer for quite a while. I have bought more than 200 items from their official stores everytime I travel abroad, and have spent a lot of money on them. However, not only ALL my Pandora murano beads have gone totally dull and scratched but also...
Read more
justcruzn
justcruzn

If the gold is rubbing off your charm then it’s fake. I’m guessing an eBay purchase. The glass beads are exactly that. Glass! If the rib across a surface they can and will scr...

Anonymous
Kimberly

I'm so sorry to hear about your Pandora charms especially because you mentioned how careful are are with your belongings! They are so beautiful and so very expensive! You sh...

3.1
#1126816
Reply to reviews
We went to the Ridge Hill store Sunday to purchase jewelry. The store had a sign reading "close Sunday doing inventory on the 4th of July weekend. We went the following day, Monday, July 9 to take advantage of the sale ending July 9th. if you spend over $100 - 125,...
Read more
Anonymous
Anonymous

$65 retail value = $12 fair market value = $6 paid by store , $4 if purchased in volume. Certainly something from which you should have spared yourself the agony based upon th...

1.0
I didn't like
  • Store manager
#1299946
Reply to reviews
Last month, i placed an order because they were having a promo. After a week, i still didn’t receive my order and I decided to email pandora. They replied right away and told me that they will look into my case and then told me that my order was sent back to their...
Read more
1.8
#1254696
Reply to reviews
First call to Pandora customer service was when my butterfly charm with a dangling pink ball fell off. I sent them the broken charm and after sometime called back and asked why I have not received my replacement. I was told the order to replace it was never submitted...
Read more
1.6
I didn't like
  • Customer service is impossible to get thru to
  • Horrendous customer service
  • Quality of the product
#1267582
Reply to reviews
I called into the Pandora branch in Clearwater Mall. I was given a pandora bracelet +- 1half years ago as a gift. However my bracket snapped. The lady at the store told me that it was not an original Pandora bracelet. My next question to her was how do you determine if...
Read more
#1293130
Reply to reviews
I bought a ring (open ring with 24 stones) in November 2017. Since then some of the stones have fallen out twice. Pandora will only exchange the ring for the same identical ring and will not let me get another ring in exchange. I was advised that they do not guarantee...
Read more
2.8
I liked
  • Idea
I didn't like
  • Time to answer the phone
#1297242
Reply to reviews
Pandora Jewelry - Ring Review
Pandora Jewelry - Ring Review
My tira pandora ring was on my finger when i notice my finger was turning green and very sore there for i pulled the ring of my finger when it snapped in 3 pieces. This ring was bought as a gift of a late family member which has really disappointed me that the ring has...
Read more
Anonymous
Pandora. Sales. associate 17

That’s mean it is to tight for u . Sore and green is not because of the ring problem . Is your hand sizes .

1.2
#1041052
Reply to reviews

Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA
Phone:
(410) 309-0200
More

Pandora Jewelry Products and Services

All Pandora Jewelry Products
On 06/26/2018, made purchase to (PANDUGO) Official Pandora Jewelry web site. After giving all credit card information, Message indicated "no signature" this command made no sense. Tried to re enter again. Same message. Only way to contact was by NON WORKING email. This...
Read more
#1290086
Reply to reviews