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They offer free 3 day shipping. This wasn't soon enough so I upgraded to Fedex 2 day shipping for an extra $10.95. The order was placed on a Wednesday. Processed the same day. Item didn't ship until 2 days later. Now it's going to take over 6 days to receive after...
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1.0
#1332383
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Pandora Jewelry - Horrible quality

Pandora Jewelry - Horrible quality
I bought a Pandora bracelet with a birthday charm. It was nice for a while, after 6 months it turned to dingy silver and faded copper colour! I cannot believe I spent $200 for a bracelet that needs to be worn at special occasions because of such poor quality. For that price. I could've gotten a silver/gold bracelet that I can wear every day. Very dissatisfied.
1.5
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Website
#1331348
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Pandora Jewelry - Unhappy

I was not happy either at the Willowbrook mall NJ location either. The staff showed clearly they did not care about their job, and the customer either. I would not go back there either.
#1331096
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Pandora Jewelry - Unprofessional

Willowbrook mall pandora...unprofessional lazy staff..never seen such an unprofessional staff at any place I have ever shopped at in almost 40 years..was unhappy! Will never ever go back to this location. I recommend you do not waste your time there!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1331090
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Pandora Jewelry - Unprofessional.

Don’t ever waste your time interviewing with these people! Went to one interview (took a month of constantly calling to get a second) took them a total of two months to tell me they hired someone else (of constantly having to call and check) just plain unprofessional. Don’t waste your time with them.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1328001
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Last week I bought a pandora bracelet from Copenhagen. I received a receipt for my purchase and I was assured that the bracelet comes with "international warranty" . Yesterday the bracelet broke because of a fault at the chain. I wrote to Pandora Romania to solve the...
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3.4
I liked
  • Person in store was nice
I didn't like
  • International warranty buy from your country not internationally
#1327585
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I have a Pandora bracelet and I bought the stoppers for my bracelet so my when I come off my stopper came off and I lost two of my charms I was wondering if there are when you have to replace my charms because I guess my stop it was a defect
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Anonymous
Josefa

Hi, I read your review and wondered whether you contacted Pandora about the lost clip. I have the same problem and they tell me they will not do anything about it because ther...

#1322286
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Iv had my bracelet about two years and I was shocked to see the rose gold coming off after only a year of wearing it. I went to the Solihull branch to complain and were not willing to do anything as they said Id worn it in the shower! £300 spent and they say that! I...
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1.3
I didn't like
  • Quality
  • Rude sales people
#1320963
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I own a TON of sterling silver jewelry, but nothing like this Pandora bracelet. When you go into the retail stores to ask why it looks like crap, the first thing they ask is "Do you wear it while showering? How long have you had it? Do you wear it everyday? Do you...
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anamartin_89
anamartin_89

Would love to know who to complain about quality in the UK of my Pandora bracelet?

1.7
#1319319
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Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA
Phone:
(410) 309-0200
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Pandora Jewelry Products and Services

All Pandora Jewelry Products
I purchased a ring two + years ago within three months of this purchase the ring broke. It is now almost three years and no resolution. I immediately took the ring back the store manager at the time stated there were no more rings in stock and took all my information...
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1.4
I liked
  • I used to like the charms
I didn't like
  • No accountability
  • No follow through
  • Quality has dwindled
#1316723
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