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I purchased a ring while on vacation in Ireland. A stone fell out before I got home. I called the Customer Service number I found on line and they referred me to a local merchant who sells Pandora. They would not do anything since they did not sell the ring. I called...
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#1283464
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I went to Washinton square location in Oregon. Pandora jewelers. I thought service was intially ok but then I call to place an order over phone they were swamped they didn’t want to talk to me even. I was to make a payment over phone but refused. Why would you think...
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#1278467
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Pandora Jewelry - Order

I made it purchase online for Mother's Day for a gift to be sent to my mom to this day I've been checking and tracking the gift and it keeps extending the days I want to find out what's going on because the last time I checked it was supposed to be delivered for the 8th and now it just checking it says the 14 I want to find out what's the status of this
#1275594
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I didn’t start wearing pandora until maybe 3 years ago. In that time I have acquired a collection of jewelry that I love and wear daily. When their Pandora Shine collection came out I was extremely excited because I love bees! Anywho when I tried to get the single bee...
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1.0
#1274625
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Pandora Jewelry - Regretful experience

My pandora rose gold bracelet and charms now look silver and with how much was paid i really regret not paying the same amount for a gold bracelet. I refuse to buy any more charms now and have had it about two years. Looks drab now.
1.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1274388
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I bought the feather earrings for my daughter in law and lost one. I am trying to replace it. so I called customer service and spoke with a women that said she was going to replace the earings under the warranty. in about a week she will email me a label to mail the...
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I liked
  • Love the jewelry
I didn't like
  • Can not get ahold of customer service
#1272901
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First call to Pandora customer service was when my butterfly charm with a dangling pink ball fell off. I sent them the broken charm and after sometime called back and asked why I have not received my replacement. I was told the order to replace it was never submitted...
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1.6
I didn't like
  • Horrendous customer service
  • Customer service is impossible to get thru to
  • Quality of the product
#1267582
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Pandora Jewelry - Rude staff

The director of the store (fashion show Las Vegas )so rude and not friendly.
1.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
#1266128
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Purchased 2 gold elegance clips. The clasp is faulty and they fall off. First time one fell off, store replaced, so then problem solved. I bought a 2nd gold elegance clip. Now both clips have fallen off. Contacted Pandora via email. No response. Phoned— on hold 30...
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2.6
#1264355
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Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
Phone:
(410) 309-0200
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Last month, i placed an order because they were having a promo. After a week, i still didn’t receive my order and I decided to email pandora. They replied right away and told me that they will look into my case and then told me that my order was sent back to their...
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1.8
#1254696
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