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Pandora sold me a broken bracelet! I took it back and they lady pushed the pieces back together and said that always happens! I lost my bracelet the next day! I had this bracelet for less then a week with 4 charms this is horrible because it was so expensive! They...
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1.0
#1373661
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I bought a pair of rings as a gift to someone. I spent $120 on these items. What they sent me was one charm that was probably cheaper than 50% of what I paid for. They couldn’t send me what I ordered so they had to refund me. They told me it takes a total of 7 days to...
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1.0
#1368899
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So I bought the flower ring from Pandora in december as a birthday present to myself low and behold less than 6 months latr the ring was in horible condition. The rose gold plating had worn off and it looked like it had been filed down. So I went into the store they...
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1.0
I didn't like
  • Sa who lied to me and not hearing back from pandora corp
  • Taking more than twice as long as they said they would
  • Not knowing where my ring was
#1365690
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Wanted to know if the ring that l bought for her could be fixed was an present for granddaughter at the time I did not have receipt she wanted the receipt to see if was purchased then she call someone else over that’s when this went all down the person was so rude...
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1.6
I didn't like
  • Manager or associate name mariam
#1364692
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I had contacted them 3 times and I was told that my return shipping label would be sent 2 of those times. On the third call, I was told the stature of limitations had expired and they would not here the fact that I had been told my return label shipping would be sent...
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2.3
#1362808
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Pandora Jewelry - Items sent were not what was advertised

I ordered several items from Pandora's website. The items that arrived were not as advertised. I've tried to contact customer service via e-mail 3 different times with no response . It looks like I'm stuck with items i can't use. Not a happy camper!
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1360576
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Pandora Jewelry - Horrible customer service
Pandora Jewelry - Horrible customer service
Pandora Jewelry - Horrible customer service
I orginally bought a bracelet for my maid of honor with two charms matching our music wedding theme. My husband saw how pleased i was with her gift and thought it would be sweet to get me the matching bracelet with a heart charm saying to my wife always. But...
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1.0
#1357889
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Pandora Jewelry - Diamond fell off bracelet

Pandora Jewelry - Diamond fell off bracelet
Diamond fell off bracelet. Happened on Sept 11 2018
#1354821
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I ordered my bracelet during the Labor Day sale this past weekend and I received my order today only a couple days later. The bracelet is way too small and all I am looking to do is an even exchange for size. I see on the receipt they don't do exchanges and you have to...
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2.2
I didn't like
  • Robotic representatives
  • Unreliable business
  • Horrendous customer service
#1349392
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Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA
Phone:
(410) 309-0200
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I went into Chadstone store to purchase a ring for my daughters birthday and walked out not purchasing anything as the staff were so disinterested in assisting me, so I refused to purchase anything. Staff at this store are the laziest, rudest customer service staff I...
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#1348932
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