Most helpful review
New Reviewer

Terrible customer support

Pandora Jewelry - Terrible customer support
Pandora is fine providing you don't have a problem with your order. There was a glitch on their website and my PayPal account was double charged (over $300). I contacted customer service because my order hadn't arrived and to query the double charge. After a wait of...
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ID
#4308755 Review #4308755 is a subjective opinion of poster.
Pros
  • Some cute charms
Cons
  • After sales support
  • Customer service
  • Glitchy website
Preferred solution
Apology

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Verified Reviewer
New Reviewer

They literally have my money

I have been a Pandora customer for many years. Ive purchased items across the US and even outside of the country and I havent had an issue until now. Unfortunately, I made the mistake of making ONE purchase online and its been a nightmare. I am still waiting for a...
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ID
#4296602 Review #4296602 is a subjective opinion of poster.
Loss
$70
Preferred solution
Full refund

I use to buy a lot of jewelry from Pandora. Always loved the quality at a reasonable price. I stopped purchasing for awhile,then a few months ago I ordered. Sad to say that their jewelry has become

I use to buy a lot of jewelry from Pandora. Always loved the quality. I stopped for awhile,and ordered again. Their jewelry now looks cheap( bubble gum machine) cheap. I wouldn't order again.You will be disappointed.
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ID
#4291217 Review #4291217 is a subjective opinion of poster.
Location
Tampa, Florida

NO RETURN ON GIFT POLICY(WITHOUT RECEIPT)

My daughter received a charm from a friend and couldn't even exchange the charm. Pandora claims other vendors sale their product. I don't understand if they carry same item it can be resold. RIGHT! DONT BUY birthday, valentines, or anniversary, or special occasion gifts unless you take the person to the store so you can't surprise them. Now my daughter is stuck with a charm she hates. So heed this warning STOP BEFORE Y.GIVE SOMEONE A PANDORA GIFT. EXCHANGE POLICY SUCKS!s

User's recommendation: Shop were you can exchange without reciept.

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ID
#4279128 Review #4279128 is a subjective opinion of poster.
Location
Mcdonough, Georgia

Had to make sure I was heard correctly