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We went to the Ridge Hill store Sunday to purchase jewelry. The store had a sign reading "close Sunday doing inventory on the 4th of July weekend. We went the following day, Monday, July 9 to take advantage of the sale ending July 9th. if you spend over $100 - 125,...
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Anonymous
Anonymous

$65 retail value = $12 fair market value = $6 paid by store , $4 if purchased in volume. Certainly something from which you should have spared yourself the agony based upon th...

1.0
I didn't like
  • Store manager
#1299946
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I bought a ring (open ring with 24 stones) in November 2017. Since then some of the stones have fallen out twice. Pandora will only exchange the ring for the same identical ring and will not let me get another ring in exchange. I was advised that they do not guarantee...
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2.8
I liked
  • Idea
I didn't like
  • Time to answer the phone
#1297242
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I called into the Pandora branch in Clearwater Mall. I was given a pandora bracelet +- 1half years ago as a gift. However my bracket snapped. The lady at the store told me that it was not an original Pandora bracelet. My next question to her was how do you determine if...
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#1293130
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Pandora Jewelry - Terrible customer service

Broken BRACELET under warranty. They sent a return label over a week later via email. I mailed the bracelet clearly marked with name and a copy of receipt. A month later I got a RING in the mail. Is it even worth the bother of returning again? This company is awful!
#1292081
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On 06/26/2018, made purchase to (PANDUGO) Official Pandora Jewelry web site. After giving all credit card information, Message indicated "no signature" this command made no sense. Tried to re enter again. Same message. Only way to contact was by NON WORKING email. This...
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#1290086
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Pandora Jewelry - Replace charm

My daughter purchased two charms for mother’s day (mother/daughter and forgot that had already purchased them. She tried to exchange for two more and was told that it was over 30 days old and she has her receipt. I only wanted something different because I already have the both of them. Help
3.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
#1287075
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Will never buy another piece of jewelry again from Pandora. I had noticed one day at work a diamond or cubic zirconia had fell out. Did some research and found out if the jewelry wasn’t a year old they’d fix it. So I called them had all the mailing information and...
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Anonymous
Anonymous

Why are you sending it in and not just going to your nearest Pandora store with the receipt? They replace it on the spot with proof of purchase.

1.0
#1285459
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I purchased a ring while on vacation in Ireland. A stone fell out before I got home. I called the Customer Service number I found on line and they referred me to a local merchant who sells Pandora. They would not do anything since they did not sell the ring. I called...
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#1283464
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I went to Washinton square location in Oregon. Pandora jewelers. I thought service was intially ok but then I call to place an order over phone they were swamped they didn’t want to talk to me even. I was to make a payment over phone but refused. Why would you think...
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#1278467
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Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA
Phone:
(410) 309-0200
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Pandora Jewelry Products and Services

All Pandora Jewelry Products
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Pandora Jewelry - Order

I made it purchase online for Mother's Day for a gift to be sent to my mom to this day I've been checking and tracking the gift and it keeps extending the days I want to find out what's going on because the last time I checked it was supposed to be delivered for the 8th and now it just checking it says the 14 I want to find out what's the status of this
#1275594
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