Pandora Jewelry
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Pandora Jewelry Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pandora Jewelry has 2.0 star rating based on 686 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Pandora Jewelry to a friend or colleague.
- Rating Distribution
Pros: Look, Love the jewelry, Nice design.
Cons: Customer service, Rude sales people, Rude staff.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pandora Jewelry has 2.0 star rating based on 686 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Pandora Jewelry to a friend or colleague.
- Rating Distribution
Pros: Look, Love the jewelry, Nice design.
Cons: Customer service, Rude sales people, Rude staff.Recent recommendations regarding this business are as follows: "Do Not shop at Pandora.", "Cheap not worth your money", "Do not shop at the Pandora La Isla Centre in Cancun", "If you MUST buy Pandora, buy from a jewelry store with better customer relations.", "Avoid Pandora Outlet at Imago shopping mall.".
Most users ask Pandora Jewelry for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Pandora Jewelry Reviews
"Survey problem"
To whom it may concern: I just made a purchase today and I'm trying to fill out the survey for the eGift card and it hasn't pass 24 hour yet and this was your...
"Rude, unfair and judgemental Manager! No respect for customer"
This manager at the Coconut Point Store in Estero FL was unfriendly to my friend and I the moment we stepped into store. She scolded me right away when I tried...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
BROKEN KEY CHAIN
- Beautiful when purchased look ugly after a while
- Turn black
Preferred solution: A NEW KEY CHAIN AND CHARM
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Rude, unfair and judgemental Manager! No respect for customer
This manager at the Coconut Point Store in Estero FL was unfriendly to my friend and I the moment we stepped into store. She scolded me right away when I tried to look at a ring in the tray on the counter and told me the Anyi would help me shortly!
There was no one else on the store! After finally finding the ring I liked in my size I decided to purchase it. They then got several other customers and When she checked me out asked If I would like to wear it out so I said yes as she was busy now so Anyi gave me my receipt which as it turns out was worthless to me! I wore the ring home (15 minutes) and I didn't even drive!
The next morning I decided I didn't need that ring and went back to return it. She, the manager was there, said she remembered me and took the ring and said they don't return items that aren't in original packaging! So then, she continued to examine the ring with several magnifying devices for 10 minutes and finally says No she can't take it back there is a scratch!!! I was in disbelief, shock!
She was just being a bi.ch because she didnt like me. I have never in my life experienced anything so shockingly unfair and rude in my life! This is supposed to be an upscale jewelry store and I have done business with them for years! If there Really was a scratch, I'm sure she did it!!
She needs to Go. Unfair! CUTOMER SERVICE needs to listen to the Customer!! I had $133 stolen from me!
Now it's been a week and I have not heard back from customer service and I'm sure she lied to them also!!
Do not shop at Pandora!
Brighton is so much better all around, and right down the way from them!! I have been burned because she didnt like me!!!
- Poor service
Preferred solution: Full refund
User's recommendation: Do Not shop at Pandora.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Macon, Georgia
Resolved: Issue was not resolved!
Company fixed the issue and I have been provided with apology.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Aventura, Florida
Garantía
- Jewelry nice customer service never answers
Preferred solution: Replace for and other one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Leisenring, Pennsylvania
Not satisfied
User's recommendation: I had my receipt to confirm everything. I should have been able to get another charm for equal value or pay the different if more
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Bad product
User's recommendation: Cheap not worth your money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Caguas, Puerto Rico
Survey problem
To whom it may concern:
I just made a purchase today and I'm trying to fill out the survey for the eGift card and it hasn't pass 24 hour yet and this was your answer.
"Gracias por tu interés en nuestra encuesta. Desafortunadamente, la encuesta ya ha caducado.
Si recibe una nueva invitación en el futuro, entonces podrá completar la encuesta. Una vez más, gracias por su interés y esperamos que nos visite de nuevo muy pronto."
So I don't understand why this happens because it's not the first time and also said on the received that I have 7 day.
Thanks for looking into this matter and hope to hear back from you sooner rather than later with any solution on this issue.
Att
Client
VIP customer
- Quality
- Size of ring bigger
- Not enough merchandise
Preferred solution: The eGift card of $ 10.00
User's recommendation: Yo tuvé El placer de hablar con Sr.Wilfredo assistance gerente al cual le cuestione porque razón no llega suficiente mercancia a la tienda de Caguas y la mayoria del tiempo tengo que recurir a la tienda de Plaza las American para conseguir lo que deseo, cuando la tienda de Las Catalina's en Caguas es tan concurida como la de Plaza las American.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Millsboro, Delaware
No one answersd
User's recommendation: If you MUST buy Pandora, buy from a jewelry store with better customer relations.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to call customer service and actually speak to them
Preferred solution: A replacement of charm and bracelet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Class on bracelet would not stay locked and charms came apart
Preferred solution: Replaced bracelet and charm
Playa Del Carmen, Quintana Roo
No Refund
User's recommendation: Do not shop at the Pandora La Isla Centre in Cancun
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Products are CHEAP!
User's recommendation: Don’t buy it! It is cheap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint above management
Preferred solution: Better service
User's recommendation: Go to Pandora not an Authorized dealer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Double charge
- Cant even cancel or get refund right away
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Upper Merion, Pennsylvania
Returned my bracelet as instructed. Had to cut it to remove charms as told to do . That was August 18th , 2023. I had not received a replacement or any correspondence as to date.
Preferred solution: A replacement bracelet
User's recommendation: Be skeptical
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brussels, Brussels Hoofdstedelijk Gewest
Resolved: Een vraag over de prijs
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