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This is Noha Seif i just got my new pandora bracelet one and half month ago, i found out that one of the stones fell from my bracelet which is very disappointing as i gently use my bracelet.

When i got back to the store at my country Egypt, Cairo, City stars branch they told me they can do nothing about it as they don't have after sale maintenance department and that i have to travel to other country to maintain the bracelet or change it or i could give it to some of my traveling relatives to get it fixed for me, i asked if the lock can be changed or even the whole bracelet the answer was no they don't have this policy.

I am very disappointed and don't know what can i do to fix this up,

Am waiting to hear from you soon to bring me a solution for this awful situation soon.

I got this bracelet as a gift in the new-years eve i can't believe that it is not durable as i thought and believed from your brand.

I attached pics for the missed stone.

Review about: Pandora Jewelry Bracelet.

Reason of review: Bad quality.

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