Pandora Jewelry Sales Representative Review from Fort Wayne, Indiana

I went to a Pandora Store at Glenbrook Mall in Fort Wayne, IN to purchase a safety chain when the sales associate asked me if i needed help I told her I needed a safety chain and she asked to see my bracelet and after looking at it she told me I needed clips and asked if I wanted yo see them which I told her that I did not and pointed to the safety chain I wanted to buy and I could tell her mood had changed she walked over to the register and rang me up when I had asked if I could put the pirchase under a friends name she said Ive already completed the transaction and she couldn't so I asked her why she would do thay and not ask me for my name and she said she could return it then repurchase it as soon and she handed me my new receipt and the bag I said thank you to her even though i was upset about attitude all she said to me was here you go...Did not say anything else and walked torwards the wall and opened a door and disappeared.I almost too the safety chain back in to return it.

I dont appreciate her giving me attitude because I didnt spend $100+.She needs to umderstand us customers give her a job and paycheck and if she treats her customers that way they wont be back.

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Reason of review:
Poor customer service
Product or service
Daisy 5Cm
Review category
Luxury / Jewelry
review #920611

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Oct 15 #1227488 Brookfield, Illinois

I have just learned that my Jewelry store will no longer be selling Pandora. I understand only Pandora stores will carry it now. I am so disappointed!! We have purchased charms for every special occasion. Will no longer be buying Pandora. I know my sales people at the Jewelry store that I feel very comfortable with. They are helpful and very skilled with Jewelry. I have tried to buy at Pandora stores and the personal touch was not there. I know my small but many purchases will not hurt a Company of your size, but I will be discussing this with all of my friends. I would like to know how a company like you can build your business on the backs of small Jewelry stores then turn your back on them. No more Pandora for me

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