Not resolved
4.8
Details
Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
4 comments

I went to a Pandora Store at Glenbrook Mall in Fort Wayne, IN to purchase a safety chain when the sales associate asked me if i needed help I told her I needed a safety chain and she asked to see my bracelet and after looking at it she told me I needed clips and asked if I wanted yo see them which I told her that I did not and pointed to the safety chain I wanted to buy and I could tell her mood had changed she walked over to the register and rang me up when I had asked if I could put the pirchase under a friends name she said Ive already completed the transaction and she couldn't so I asked her why she would do thay and not ask me for my name and she said she could return it then repurchase it as soon and she handed me my new receipt and the bag I said thank you to her even though i was upset about attitude all she said to me was here you go...Did not say anything else and walked torwards the wall and opened a door and disappeared.I almost too the safety chain back in to return it.

I dont appreciate her giving me attitude because I didnt spend $100+.She needs to umderstand us customers give her a job and paycheck and if she treats her customers that way they wont be back.

This person wrote the review because of poor customer service at Pandora Jewelry and attached a photo. Reviewer claimed that he or she wants Pandora Jewelry to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Pandora Jewelry and pandora jewelry sales representative for you to read. This information may help you with your purchase decision.

Had an Experience with Pandora Jewelry?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1369019

Sale associate Named Cindy helped me she was on her phone the entire time and was very rude to me also will never return to that store

MarleyAlvory
#1316228

I bought a bracelet with charms and sterling silver floating locket with heart in it from Pandora (paradigm mall).I was shopping in the mall and suddenly my sterling silver floating locket glass was open (the design shouldnt be open,BUT IT OPEN OUT OF BLUE) and the heart fall on the floor.

This is honestly the quality problem...i bought this aroung Rm1399 something and the quality of pandora was so horrible. I STRAIGHT AWAY WENT TO THE PANDORA STORE, BUT THE CUSTOMER SERVICE WAS SOOOOOO HORRIBLE.THEY SAID THEY MUST HAVE THE RECEIPT IN ORDER TO HELP ME REPAIR IT. BUT THAT IS IMPOSSIBLE!! HOW I POSSIBLE KNOW?!

SHOULD I BRING THE RECEIPT EVERYTIME WHEN I WEARING MY BRACELET? FOR *** SAKE THE WAY THEY TREAT MY PARENTS WAS HORRIBLE. I HAVE SPEND THOUSAND SOMETHING FOR THIS KIND OF SERVICE AND QUALITY? I AM GOING TO SUE YOU.

I JUST BOUGHT IT ONE MONTH AGO.

THEY SUPPOSE TO HAVE MY REGISTRATION NAME AND NUMBER THROUGH THE DATA/COMPUTER.I AM GOING TO SPREAD IT AND SUE PANDORA.

Anonymous
Bedminster, New Jersey, United States #1240479

I will not support pandora ever again. They have employees that appear to be racist and they have no respect for men and women who serve our country.

Anonymous
Brookfield, Illinois, United States #1227488

I have just learned that my Jewelry store will no longer be selling Pandora.I understand only Pandora stores will carry it now.

I am so disappointed!! We have purchased charms for every special occasion. Will no longer be buying Pandora. I know my sales people at the Jewelry store that I feel very comfortable with.

They are helpful and very skilled with Jewelry. I have tried to buy at Pandora stores and the personal touch was not there. I know my small but many purchases will not hurt a Company of your size, but I will be discussing this with all of my friends.

I would like to know how a company like you can build your business on the backs of small Jewelry stores then turn your back on them.No more Pandora for me

You May Also Like

Pandora Jewelry - Ring Review Pandora Jewelry "My tira pandora ring was on my finger when i notice my finger was turning green and very sore there for i pulled the ring of my finger when it..." Read more Pandora Jewelry - Poor customer service Pandora Jewelry "I received an opal ring as a gift from my husband for my birthday. We had seen it at the Pandora store in San Antonio, but the ring looked a..." Read more Pandora Jewelry - CHEAP STERLING SILVER!!!!! Pandora Jewelry "I HAVE BEEN BUYING PANDORA JEWELRY SINCE IT HAS BEEN OUT, AND MOST OF THE CHARMS I'VE HAD, ALL BROKE! I ALSO BOUGHT 2 OF THE BANGLE BRACELETS AND..." Read more Pandora Jewelry Bracelet Review from Whistler, British Columbia Pandora Jewelry "Today I went into the Pandora jewellery store in Whistler, BC and I came out very disappointed. In regards to my leather bracelet that was given to me as a..." Read more Gnc - No consistency in product Gnc "I work overseas so I purchased all of my vitamins at one time which was close to $1000.00 and in my mega-man vitamin packs were a mismatch of vitamins. Some..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more