Product: Pandora Jewelry Manager Clear all filters (19 of 19 reviews match)
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Pandora Jewelry - Aweful manager at Greenwood park mall in Greenwood,IN

The manager is rude to me everytime I go into the store. They refused to sell me a item today after I was told by the employee that she needed to unlock the display. She spoke to the manager and then suddenly was unable to sell me the display item. I have around 3,000 worth of jewelry from there and will never return.
1.0
Details
Customer service
Product
Pandora Jewelry Manager
#1177620
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I gave my broken pandora necklace for repair more than 3 months ago, was promised to get it back in 8-12 weeks. I got to the store after 3 months, they couldn't find my paper work or the necklace. Now I was told to call back in few days or they will call me back. No...
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2.4
Product
Pandora Jewelry Manager
#1107708
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My 13 year old daughter bought herself a ring.It took at least a 5 minutes to get any help and there was nobody else in there. The "Manager" was just moving jewelry around behind the counter. I approached him and asked if my daughter could see a ring. I told him we...
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Anonymous
ME

So you go in with half an hour to hit two stores and you're mad because he was rude?!

Anonymous
Anonymous

As an ex employee, I want to wholeheartedly apologize. This really makes me upset! I will tell you a secret, if you're looking to purchase pandora just head to your nearest Ja...

2.4
Product
Pandora Jewelry Manager
I didn't like
  • Manager at qb mall named jessy
#1061473
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Pandora Jewelry - Favoritism of managers

There could be some employees that doesn't do anything when it's not busy. All they do is stay around the managers, to talk to them and not do anything, while others be keeping themselves active. And they never like to do a certain position so they just give eye contact to the manager and the manager switches them with someone
Product
Pandora Jewelry Manager
#1050391
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2 weeks later, I go in to inquire and Valerie Romero Sanchez (from her Business card) approached to offer help. She indicates the earrings have not come in and does not know when they will arrive due to the manufacturer, location... etc... I asked if she could look at...
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Product
Pandora Jewelry Manager
#1032940
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I have purchase many pieces of Pandora jewelry to find out that all of it continue to change colors. After taking it back to the Pandora store the manager and assistant manager said that the jewelry needs cleaning and that your body and water will cause this to happen....
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1.3
Product
Pandora Jewelry Manager
I didn't like
  • Poor quality
  • Jewelry change colors
  • Poor quality craftsmanship
#970966
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Mary, assistant manager, was very rude today and could not have been less helpful if she tried.She was very intimidating and not skilled in customer service. And she is assistant manager? Wow! I won't be shopping there again. I told her several ideas I was looking for...
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Product
Pandora Jewelry Manager
#920494
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I have never received such bad service !! I felt the the pain of discrimination I have never felt before!! I went to Pandora store DIX30 with my mom, Which address is 9130 Leduc Boul Suite 135 Brossard, QC, J4Y 0L3 , at 1 PM 16th Sep 2017. When I walked into this...
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Product
Pandora Jewelry Manager
I didn't like
  • Service
#920470
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Pandora Jewelry Manager Review

Worst customer service. Clara the manager not helpful and rude. Make me come back with recipt to exchange a charm to tell me no and make me waist my time. Do not buy there.
2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Pandora Jewelry Manager
#858866
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Purchased a bracelet for my wife from Pandora for $250. She had something else in mind. When I went to exchange the items, the girl told me I had a credit of $170. I clearly asked her if I would receive the credit on my credit card, she clearly said yes. I do the...
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1.0
Product
Pandora Jewelry Manager
I didn't like
  • Misinformed about refund to credit cards
#794223
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