Product: Pandora Jewelry Customer Care Clear all filters (0 of 66 reviews match)
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Pandora Jewelry - No boxes

I would like to thank you for sending the missed boxes in a very timely matter. Thank you!
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Pandora Jewelry Customer Care
#1434741
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The service at Pandora is absolutely unacceptable. Staff is rude and very unprofessional. I don't understand how this company still exists. This is unfortunately not the only time that I have had a bad experience shopping at Pandora but I can guarantee you that this is...
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Pandora Jewelry Customer Care
#1433718
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Pandora Jewelry - Complaint above management

I called after hours of operation
3.3
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Pandora Jewelry Customer Care
#1431285
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Pandora Jewelry - NEVER GOT MY ORDER, BECAUSE THEY CANCELLED

Pandora Jewelry - NEVER GOT MY ORDER, BECAUSE THEY CANCELLED
THEY CANCELLED MY BLACKFRIDAY ORDER WITHOUT PREVIOUS ADVICE, AND THE CUSTOMER SERVICE DID NOT PROVIDE A SINGLE SOLUTION.
1.0
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Customer service
Exchange, Refund and Cancellation Policy
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Pandora Jewelry Customer Care
I didn't like
  • Product never arrived
  • Online service
  • Online buying
#1426617
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Purchased a Pandora bracelet, 2 charms and a safety chain on Dec 14, during a 25% off your purchase of $150 or more event. Order was purchased via online store and a confirmation email was received that the order was accepted. 2 days later, 9 days before Christmas, I...
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FragrantNumbat
FragrantNumbat

Your title shows that you do not know the true meaning of Christmas. What a shame.

2.3
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Pandora Jewelry Customer Care
I didn't like
  • Terrible customer service
#1425410
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Pandora Jewelry - My experience was okay,what i am questioning is the return p

I went into the pandora store to return some items i bought and i was told by management i can not return these items and i notice on my reciet i was sold a damage item
1.0
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Price Affordability
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Pandora Jewelry Customer Care
#1386458
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I had contacted them 3 times and I was told that my return shipping label would be sent 2 of those times. On the third call, I was told the stature of limitations had expired and they would not here the fact that I had been told my return label shipping would be sent...
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2.3
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Pandora Jewelry Customer Care
#1362808
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Pandora Jewelry - Horrible customer service
Pandora Jewelry - Horrible customer service
Pandora Jewelry - Horrible customer service
I orginally bought a bracelet for my maid of honor with two charms matching our music wedding theme. My husband saw how pleased i was with her gift and thought it would be sweet to get me the matching bracelet with a heart charm saying to my wife always. But...
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1.0
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Pandora Jewelry Customer Care
#1357889
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So I ordered a $250 gift card for my daughter who's birthday was on Aug 22. Today is Sept 5th, no gift card and 3 calls to Pandora and 3 different excuses and answers I finally had enough. Customer service kept apologizing and would make it right but never did. They...
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Anonymous
AnnieMtz

I called ahead to make sure they had a piglet charm in store upon arrival I asked where the piglet charms are so we can view them. The manager rudely said I never called the s...

1.0
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Pandora Jewelry Customer Care
#1347796
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Pandora Jewelry - Regretful experience

My pandora rose gold bracelet and charms now look silver and with how much was paid i really regret not paying the same amount for a gold bracelet. I refuse to buy any more charms now and have had it about two years. Looks drab now.
1.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
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Pandora Jewelry Customer Care
#1274388
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