Product: Pandora Jewelry Charm Clear all filters (0 of 36 reviews match)
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First call to Pandora customer service was when my butterfly charm with a dangling pink ball fell off. I sent them the broken charm and after sometime called back and asked why I have not received my replacement. I was told the order to replace it was never submitted...
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1.6
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Pandora Jewelry Charm
I didn't like
  • Customer service is impossible to get thru to
  • Quality of the product
  • Horrendous customer service
#1267582
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Pandora Jewelry - Ripped off

I was quoted $60 for a charm I was charged $90.
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Pandora Jewelry Charm
#1253627
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I ordered a Pandora charm from Rue La La a few months a go. For starters the charm I ordered was lost in transit, but that was taken care of after a while. When I received the replacement charm, I realized why the other one may have been lost. The box they use to ship...
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2.9
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Pandora Jewelry Charm
#1220069
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Pandora Jewelry - Not happy

First time I complained about my rose gold charms in the pandora shop they eventually exchanged two of them and cleaned the others. After a lot of debate! Few months later it's happening again. The rose gold is wearing off. Very disappointed as so expensive. Not for every day wear and only occasional I'm afraid. I wish I'd got silver as they rose gold one practically looks silver now anyway.
2.5
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Advertised vs Delivered
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Pandora Jewelry Charm
#1166781
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Ordered a charm for my mother in the pandora website, payed for it then two days later get an email saying they are out of stock that I would be reimbursed. I thought ok, simple mistake so I ordered another one. It charged my card again, two days later another email...
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1.8
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Pandora Jewelry Charm
#1157686
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Pandora Jewelry - Pieza defectuosa
Pandora Jewelry - Pieza defectuosa
Hola mi nombre es Manuela, soy española.Adquirí en Mayo un abalorio en Miami, me dieron ticket y documento de autenticidad de dicha pieza, con tan mala suerte que pasados unos meses me doy cuenta que la pieza está defectuosa, me dirijo a Pandora De España y me dicen...
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5.0
Product
Pandora Jewelry Charm
#1132465
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Issue with 14 kt charm turning color?Four hundred dollar charm? Nasty unprofessional people telling me there was no history of the purchase and my credit card receipt wasn't proof to exchange the charm? Jewelry seems to be low quality and the customer service is even...
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Anonymous
Anonymous

I'm sorry you had such a bad experience- but believe me- Tiffanys is WORSE! Their products are super cheaply made and I was told they even charge to clean their jewelry now! Y...

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Pandora Jewelry Charm
#1117507
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Pandora Jewelry - 1 specific charm

I bought this charm 2x and it was a recall they replaced it and fell off again.
4.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
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Product
Pandora Jewelry Charm
#1075566
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Tradesy - Perfect

I ordered 2 pandora charms from 2 separate vendors and they were as advertised and arrived within a week to 10 days
Product
Pandora Jewelry Charm
#1065136
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I wanted to buy a charm for a friend and was pressured with outrageous upselling tactics.I repeated ny budget to the salesclerk who proceeded to tell me that i should spend a bit more for my very good friend. The charms the sales clerk showed me were well out of my...
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Anonymous
Anonymous

They're franchises, which is why you can't return at other stores. Also, you realize wen you buy jewelry that these people are on commission, so of COURSE they're going to try...

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Pandora Jewelry Charm
#1049778
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