Letterkenny, Donegal
Featured Not resolved

I was given my Pandora bangle bracelet as a gift 6 months ago.After about 2 months I noticed the clasp starting to detach from the bangle, leaving a gap for certain charms to fall off.

I continued to wear it, clipping it carefully, but after another 2 months it, a charm fell off one night I was putting it on. I returned the bracelet to the store it was purchased in Londonderry, Northern Ireland and they took the bracelet back and assured me they would have it fixed and give me a call when it was ready to be collected.

I waited for 8 weeks but heard nothing from the shop so I decided to contact them. I rang up on Saturday past and the woman told me that it had just arrived in "during the week" and that it was ready. I collected the bangle yesterday and when I went to put on the charms on it today I noticed that the bangle is exactly as I had left it.

The clasp is still quite clearly broken and was obviously not fixed. The maddening thing is that I patiently waited for 8 weeks and would no doubt still be waiting if I hadn't contacted the shop and the staff clearly didn't even check the condition before I was given it back.

I am now going to go back in to complain and get the bracelet fixed if they are able to manage that mammoth task of sending it away but I will probably have to wait the same amount of time again and not have the bracelet for Christmas.I'm very annoyed at this total incompetency!

Review about: Pandora Jewelry Bracelet.

Reason of review: Damaged or defective.

Had an Experience with Pandora Jewelry?

Write a review


Terms of Service
Post Comment

You May Also Like

Pandora Jewelry - Keeps breaking Pandora Jewelry "My daughter has had 2 Princess Pandora rings - she is not at all hard on her jewelry, barely wears this last one because the first one broke. We returned..." Read more Pandora Jewelry - Bracelet Review Pandora Jewelry "Hello This is Noha Seif i just got my new pandora bracelet one and half month ago, i found out that one of the stones fell from my bracelet which..." Read more Pandora Jewelry - CHEAP STERLING SILVER!!!!! Pandora Jewelry "I HAVE BEEN BUYING PANDORA JEWELRY SINCE IT HAS BEEN OUT, AND MOST OF THE CHARMS I'VE HAD, ALL BROKE! I ALSO BOUGHT 2 OF THE BANGLE BRACELETS AND..." Read more Pandora Jewelry - Sales Representative Review from Fort Wayne, Indiana Pandora Jewelry "I went to a Pandora Store at Glenbrook Mall in Fort Wayne, IN to purchase a safety chain when the sales associate asked me if i needed help I told..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Waffle House - Egregious service by WH employees to a 30 yr service veteran Waffle House "On or about, 9/22/2017, between 4-5pm, I visited the Georgia State University Waffle House located at 100 Piedmont Ave SE, Atlanta GA 30303. Upon visiting the store, I noticed an..." Read more American Red Cross - Hurricane Relief Lies from the Red Cross American Red Cross "In August 2017 , Southern Texas was hit with Hurricane Harvey. While this hurricane did not produce high winds , it did , drop tremendous amounts of rain that buried..." Read more