I purchase 3 bracelets with the wrong size so I send them back and asked for a refund in Nov 2017. The first week of December they told me that they received my order back and were processing the refund.
Before 12/27 I sent them an email asking the status of the refund with no answer as of today. On Dec 28, 2017, I contacted them again (via phone) and told me that they were still processing the refund.
One month later, I do not have my money back and I will still need to deal with this people. They have an awful customer service staff.
Product or Service Mentioned: Pandora Jewelry Bracelet.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $148.
Preferred solution: Full refund.