State: New Jersey Clear all filters (10 of 433 reviews match)
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My 13 year old daughter bought herself a ring. It took at least a 5 minutes to get any help and there was nobody else in there. The "Manager" was just moving jewelry around behind the counter. I approached him and asked if my daughter could see a ring. I told him we...
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Anonymous
ME

So you go in with half an hour to hit two stores and you're mad because he was rude?!

Anonymous
Anonymous

As an ex employee, I want to wholeheartedly apologize. This really makes me upset! I will tell you a secret, if you're looking to purchase pandora just head to your nearest Ja...

2.4
I didn't like
  • Manager at qb mall named jessy
#1061473
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Pandora Jewelry Pave Heart Bracelet Review

I just received a birthday gift of the Pave Heart Bracelet with a forget me not charm, I didn't realize it has issues, the blacelet did not hold and slipped off my wrist without me realizing. I called several times to consumer affair just so they can tell me, I will receive a call back. It's been a month. The Pave Heart clasp has issues on staying closed, and their customers service is horrible.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Warranty
#938791
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Pandora Jewelry - Poor customer service
I received an opal ring as a gift from my husband for my birthday. We had seen it at the Pandora store in San Antonio, but the ring looked a little oval rather than round so I passed. Little did I know my husband bought it for me and presented it to me as a gift. I...
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Anonymous
Anonymous

This ring is sold by Pandora. Call consumer affairs at the HQ in Baltimore MD. 410-309-0200. Be prepared to supply a recipet or bank statement. You will have to send in this...

Anonymous
Anonymous

Yes it does, and still does. As you are anonymous, l will no longer give attention to your posts. It seems you may be an employee to the company.

1.0
I didn't like
  • Rude sales people
  • Customer care
#768322
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I placed an order yesterday for a letter A charm and have not received a confirmation. Am concerned that it didn't get handled. It is being sent directly to my granddaughter. There isn't much more I can say about it to reach 100 words. It is pretty simple--I...
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Anonymous
Anonymous

i have the same issue right now. did you get your jewellery though?

I didn't like
  • No problems
#693935
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After spending over $18,000 at your Rehobeth location I went in the store today Friday as my daughter broke her black rope bracelet with the charm. As far as customer service was concerned it was a terrible service I have been around in a long time. They wanted to...
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1.5
#671378
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I recently tried to purchase a ring from Pandora Jewelry for my granddaughter's school graduation. I placed the order through their website and used the paypal option. I never received and email but saw a pending transaction on my paypal account for this order. When I...
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Anonymous
Anonymous

Pandora does not sell jewelry through their site; however they have a few authorized retailers. Perhaps you did not purchase through an authorized retailer.pandora anelli

Anonymous
Anonymous

Pandora does not sell jewelry through their site; however they have a few authorized retailers. Perhaps you did not purchase through an authorized retailer.

#656565
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A silver chain I bought got discolored within 1 week only after wearing it 1 time. I went back to the store to exchange it for another and the sales guy said he could not do it. At that point I left some items for cleaning and when I returned after 1 hour to pick it...
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Anonymous
Anonymous

pandora employees are punished for not being aggressive in terms of their sales, even though they don't make commission. they are encouraged by the corporation itself to turn...

Anonymous
Anonymous

Pandora employees do not receive commission. Some employees may come off stronger than others with their sales approach but do not take it in offense because you would be comp...

I liked
  • Store location
I didn't like
  • Rude sales people
  • New items always out of stock
  • Sales presurre
#623384
Reply to reviews
Pandora ahhhhh Pandora! What can I say. Well here's for starters probably one of the worst stores EVER!!! This store is located at Jersey City NJ. And let me just say the Owners are horrible people and its a shame this company is ran by ignorant selfish people as these...
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#584402
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Bracelet was bought for me by my children. They added on for each occasion,until the bracelet was full. I have trouble with the clasp. Even with help from other people I went back to the store Garden State Plaza, Paramus, NJ. They tried to sell me a gadget for $...
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Anonymous
Katja

Some people just want to moan and complain about everything... let me guess, if the clasp was looser and came open more easily you'd get upset because then you would lose it!

Anonymous
Gale

Take a side of a debit/credit card and focus on opening the sides of the clasp rather than the middle. The sides are where the hinges will open. The clasp opener is just a cut...

#475813
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I recently purchased my girlfriend a Pandora charm bracelet and was extremely excited about this opportunity to build on our relationship and grant her wish of finally owning one. (All of her friends have them) I really like the idea how you can celebrate and...
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Anonymous
Anonymous

You need to watch Pandora sales associates. Half run a business selling on eBay.

#358737
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