My husband bought me 2 murano glass beads for my bracelet. This made a total of 16 beads.
One of the murano glass beads costs $340 plus tax because its gold on the sides and the other was silver at $80. I've had them a year now and the glass has completely dulled and they look terrible! We went back to the pandora store in Bramalea City Centre in Beampton Ontario Canada to make a complaint and have them replaced. The beads were sent away and returned the same way saying it was not a manufacturing defect and it was just wear and tear on them.
Are you kidding me?????? My total bracelet is worth over $2000 and this is the customer service we get????
We will never buy anything from Pandora again! Their customer service sucks!!!!!!!!
Monetary Loss: $480.