State: Florida Clear all filters (29 of 445 reviews match)
filters
state:
city:
Show
product:
Show
I purchased a ring two + years ago within three months of this purchase the ring broke. It is now almost three years and no resolution. I immediately took the ring back the store manager at the time stated there were no more rings in stock and took all my information...
Read more
1.4
I liked
  • I used to like the charms
I didn't like
  • Terrible customer service
  • No accountability
  • Quality has dwindled
#1316723
Reply to reviews
My husband purchased for X-mas 2 beads and a stopper. He was not sure I needed the stopper and asked if I could exchange it. My husband asked more than once. The salesperson, Janine, said that as long as we had the receipt we could - all information was on file. Well,...
Read more
1.0
I didn't like
  • Service
#1163459
Reply to reviews
Show

Pandora Jewelry - They SUCK!!!

The store had no records of my purchases.Then sent my bracelet out for repair.8 weeks.They act like they are Tiffany's.Bad customer service! Sorry I ever got this piece of jewelry.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1146611
Reply to reviews
Pandora Jewelry - Online order
I ordered a bracelet and charms on Nov. 24 for my mother's birthday. Package arrived on Dec. 1st i was super excited because her birthday was that following week. I opened the box and out came 3 rings not my order. I called customer service and i was told i to email a...
Read more
1.0
#1144017
Reply to reviews
With in one month of having my second pandora bracelet it turned black so did my first one I decided to try it again since I did love the bracelet I'm not sure it was authentic even though they both was bought from a pandora store in the mall separate stores
Read more
Anonymous
Anonymous

It's Sterling silver- its tarnished because of a chemical reaction that literally happens in silver. How is this news to anyone? You need to store it in an air tight bag to he...

joy731_70
joy731_70

My first one was purchased at pandora store Gallaria mall ft lauderdale Fl my second one pandora store coral square mall Coral Springs Fl first bracelet turned black with in 6...

1.6
#1084156
Reply to reviews
I went to Pandora a week before Thanksgiving to buy a set of 3 bracelets. Before I purchased it, I asked the worker if they had any discounts or offers for Black Friday. If they did, I was planning on coming back after Thanksgiving to purchase it but since they didn't...
Read more
Anonymous
Anonymous

You should really contact the company, I'm sure they will do something for you!

#961434
Reply to reviews
Show

Short Review on September 25, 2016

Pandora Jewelry - Simple Review #1474857703
Pandora from PB gardens fla
#925593
Reply to reviews
I had bought my girlfriend the "Princess Ring" in February for Valentine's Day. It has a known defect, apparently, where the ring in the back section simply breaks. I know this from personal experience as the same model ring has broken TWICE in the same place. The...
Read more
Anonymous
Anonymous

Just bought one 10 days ago and it's turning black. Never worn while hand washing, bathing, swimming. I'm so upset. It was a gift for my granddaughter who is 13. Feel so b...

2.8
#867892
Reply to reviews
Poor clasp, just lost my whole pandora bracelet and 15 charms !! No reason the clasp are so faulty and come unlocked . This is the second time i have had clasp problems, but first to loose it all. I am heartbrokem!!!!
Read more
Anonymous
Stace

I had my bracelet with the heart clasp 10 minutes and it won't close now. I opened it, put my charms on it closed it once and then decided to move a charm and opened it. When ...

1.0
#837119
Reply to reviews

Contact Pandora Jewelry

Mailing Address:
Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA
Phone:
(410) 309-0200
More

Pandora Jewelry Products and Services

All Pandora Jewelry Products
My name is yanisey my number is 7862785606 about 3 month ago in October , I bought ,one bracelet and 8 charms for may daughter ,I paid around $1000.00 dollar for this buy , yesterday to my daughter he broke a bracelet , when I went for it to be replaced to Pandora...
Read more
Anonymous
Anonymous

This store is a franchised store it is not owned by Pandora. Call consumer affairs and be prepared to show proof of purchase. If you have proof of purchase they can assist w...

I didn't like
  • Costumer services
  • Manage stefani
#776716
Reply to reviews