Each store is a franchise, therefore, they operate independently. If you purchase an item or receive a gift, you can ONLY RETURN THAT ITEM AT THE STORE IT WAS PURCHASED FROM.
You also need the receipt and it needs to be done within 30 days of purchase. They will not credit your Pandora credit card. They will only exchange the item or give store credit IF THE ITEM WAS PURCHASED WITHIN 30 DAYS AND YOU HAVE THE RECEIPT.
This DECEPTIVE and LIMITED return policy was never mentioned when the sale was made.
I never even knew Pandora was a franchise. Now I'm out $300.00.