Pandora Jewelry - Daughters Unhappy Birthday
So I ordered a $250 gift card for my daughter who's birthday was on Aug 22. Today is Sept 5th, no gift card and 3 calls to Pandora and 3 different excuses and answers I finally had enough.
Customer service kept apologizing and would make it right but never did. They did refund my money trying and I will shop elsewhere. My wife and daughter have purchased hundreds of items from Pandora but I'M THROUGH!!!!!! What a total disappointment, your customer service supervisor offered me some discount code, what an insult.
Think my daughter cares about a discount when she didn't even have a gift card to apply it to! Not that his complaint will accomplish much but figured I have the obligation to let others know that on-line ordering with Pandora is a risk
Reason of review: Problem with delivery.
Preferred solution: already have my solution, NO MORE PANDORA PRODUCTS HERE!!!.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I called ahead to make sure they had a piglet charm in store upon arrival I asked where the piglet charms are so we can view them. The manager rudely said I never called the store.
And the other sales person asked why would a 25 year old like piglet and laughed. I am never going to a pandora store here in laredo, texas.