Pandora Jewelry Contact Information

Toll-Free Number:

  • (855) 922-2600 Monday – Friday: 9AM – 7PM EST; Saturday: 9AM – 5:30PM EST; Sunday: Closed; Saturday 6/30: Closed

INSTORE & PRODUCT INQUIRIES:

  • (855) 922-2600 Monday – Friday: 9AM – 7PM EST; Saturday: 9AM – 5:30PM EST; Sunday: Closed; Saturday 6/30: Closed

Online Inquiries:

  • (844) 467-1333 Monday - Saturday: 9AM – 6PM EST; Sunday: Closed

PANDORA JEWELRY CORPORATE:

  • (410) 309-0200 Monday – Friday: 8AM – 5PM EST

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Headquarters Address:

Pandora Jewelry
9830 Rea Rd. Ste B
Charlotte, NC 28277
USA

Fax:

443-766-1941

Other Info:

ONLINE INQUIRIES:
USeCOMCustSvc@pandora.net
PR, MEDIA & ADVERTISING:
PandoraAmericasPR@pandora.net

Social Networks:

Summary of Pandora Jewelry Customer Service Calls

112 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
01:34 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Pandora Jewelry to Ask about:

Cards:

  • “Bought ring from store employee put wrong ring size on reciept deer brook mall not being very supportive and refusing exchange I even have the card it was purchased with”
  • “Money didn’t come back on my card”
  • “Credit Card Renewal”

Request for Information:

  • “About a order i placed”

Payments and Charges:

  • “Bill pay”
  • “Over charged”

Return/ Replace:

  • “Replace charm”

Shipping and Delivery:

  • “Order hasnt been delivered”
  • “Didn't receive items”

Product/ Service:

  • “Broken Bracelet”

Other:

  • “Lost engagement ring”
  • “My bracket open and all my 10 charms fell off and lost them all”
  • “Didnt recive my item”

Pandora Jewelry Rating Stats

1.9 out of 5 stars
based on 281 reviews
See all 471 reviews reviews

Rating stats

  1. 132 reviews
  2. 80 reviews
  3. 38 reviews
  4. 16 reviews
  5. 15 reviews

Rating trend

About Pandora Jewelry

Top 5 Pandora Jewelry Products

Bracelet, Ring, Charm, Earrings, Necklace

Top 5 Likes about Pandora Jewelry

Look, Charms, Idea, Upscale store, Store location

Top 5 Dislikes about Pandora Jewelry

Customer service, Rude sales people, Rude staff, Horrendous customer service, Costumer services

Summary

Pandora Jewelry is a company which designs and manufactures modern jewelry for women and men. The company sells its items in more than 80 countries all over the world. Pandora Jewelry was established in 1982. Nowadays the company has staff of about 9000 people. Most of them, around 6800 people, work in Thailand. The company is headquartered in Copenhagen, Denmark. In 2013 Pandora’s income was approximately EUR 1, 2 billion. One of the featured options offered by the company is that its customers can literally create their own unique jewelry items. The jewelry products are primary made from silver and 14k or 18k gold. Every item has its marking which proves authenticity of the jewelry.

Pandora Jewelry reviews and complaints

Pandora Jewelry is ranked 123 out of 886 in Jewelry and Accessories category

Area Served

Canada

Payment Methods

VISA

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