Pandora company is a massive name in the industry, serving customers all across the world. The company ensures that all its customers are well cared for and get the best product for special occasions while providing seamless Pandora customer service. To achieve this, the company has published several phone numbers that clients can dial and speak to the respective agents. Customers can dial 1-844-467-1333. Pandora Jewelry's toll-free number is 1-855-922-2600. There is also an alternative to call headquarters directly and talk to the individual department, the number of which is 1-410-309-0200. From inquiring about placing an order and exchanges to product care and warranty, the Pandora Jewelry customer service agents are trained to answer all the queries a new or existing buyer might have.
Pandora Jewelry's website displays the expansive jewelry collection and provides all the information any customer might require. However, there are times when customers prefer to have a conversation with their representatives and get the resolution instantly instead of going through the provided information. The published operational schedule is accessible on the website from 8 AM to 10:30 PM EST, Monday through Friday. Pandora customer service hours are between 9 AM and 7:30 PM EST on Saturdays. You can also speak to the customer service team on Sunday between 9:30 AM and 6 PM EST.
While buying jewelry, many customers prefer the tangible experience of the product or service, which can't be fully replicated while shopping via Pandora's official site. For this purpose, customers are warmly invited to the company's corporate office. It is located at 250 West Pratt Street, 18th Floor, Baltimore, Maryland 21201, United States. It's best to schedule an appointment before visiting the office so the representatives can assist you from your arrival.
For convenience, Pandora Jewelry has also introduced the feature of live chatting with an agent from the user support team. To initiate a live chat, head to the official website and click on customer service. Once you are on a new page, you will be presented with a couple of options- Pandora chat with an expert or call the support team. Click on chat with an expert, and a message box pops up. A chatbot will greet you, but if you want to speak to an agent, the Pandora hours are between 8 AM and 3 PM PST, Monday through Friday.