Pandora Jewelry - Broken charm

charm seperated 2 days after I got it they will not exchange.Went to the bramalea city center to exchange need to speak to manager whos coming in in 2 hours...

dumb. they admitted it happens with charms like this.. call customer service... have to mail them the charm to assess the charm and why they wont return in and they will follow up with bramalea store to figure out why they won't exchange it.

customer service is so poor I will never buy from here again. no help at all do not recomend.

please go anywhere else.people need to learn how to keep customers instead of making sales

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Quality is very poor

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Review category
Luxury / Jewelry
review #573222 by

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