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I'm a mature lady who has had stroke, myself and my granddaughter visited one your stores, we selected our items and a approached the counter one assistant was talking to her friend about what she got up to on Saturday night, she totally ignored us, another assistant then approached us after 30 minutes and asked us to join another que ! We walked out, both assistants where rude, unapproachable and had no respect to a disabled person I was made to feel that I was not good enough to be in your store even though I was buying (ยฃ200) worth of jewellery!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: North Yorkshire, North Yorkshire

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Lady you had a stroke. That's pretty far from being disabled. I'm sure they couldn't tell by looking at you unless you were in a wheelchair or dragging an oxygen tank.

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