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2.0 Based on 95 reviews
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    • Look 4
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    • Idea 3
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    • Customer care 7
    • Rude sales people 7
    • Rude staff 7
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I HAVE BEEN BUYING PANDORA JEWELRY SINCE IT HAS BEEN OUT, AND MOST OF THE CHARMS I'VE HAD, ALL BROKE! I ALSO BOUGHT 2 OF THE BANGLE BRACELETS AND GUESS WHAT, BROKE !!! I DON'T UNDERSTAND THEY REFUSE TO EXCHANGE ANY OF THE PIECES BECAUSE EITHER IT'S BEEN OVER A YEAR OR I CAN'T FIND THE RECEIPT!!! IF THE SILVER WAS GOOD IT WOULDN'T BE BREAKING ALL THE TIME. PANDORA IS A MAJOR RIPOFF AND I WILL NEVER SPEND MY HARD EARNED MONEY ON THEIR PIECES!... Read more

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Ordered a ring for my girlfriend and got a mickeymouse necklace instead. Could not be anymore different products and it's confusing how it gets messed up. Terrible management.

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So I purchased two pave' heart clips from Pandora Augusta,GA and after a week one fell off while in Washington,DC. Pandora consumer relations was amazing and sent me another one. Guess what it fell off again a week later but I noticed it this time. Took my bracelet to the store and was only 14 days out from purchase and wanted only to exchange the two clips. Was told by Sara Lord the store manager that she wouldn't exchange one of them bc it... Read more

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Today I went into the Pandora jewellery store in Whistler, BC and I came out very disappointed. In regards to my leather bracelet that was given to me as a gift from an ex boyfriend 13 months ago. The bracelet had fallen off the night before as the glue just didn't hold together. I went in to see what they could do to fix it and the staff were exceptionally rude. They told me because I didn't have a receipt (as it was a gift from an ex) and it... Read more

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Worst return policy ever. Will not accept my charm because it look tarnish. Will never buy in this store again!!!!

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Why is my grand daughters Princess ring turning black? She's had it 10 days! Can it be replaced or corrected?

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I went and got a Pandora bracelet and it started to rip my hairs off.. So what I did was go back to the store and wanted to return it within 30 days & got declined because it was "tarnished".. really after 3 weeks? The charms are overpriced for no reason & I was really upset I was not given a refund. Now I will call the company tomorrow and see what to do and if not going to take actions into my own hand. I lost $600 and will tell everyone not... Read more

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My daughter went to your store in Guilford town centre in Surrey B C . She had asked about the bracelet that she had gotten and all she wanted to get a bigger size and the girl she was talking to to got very rude with her . My self and my husband buy a lot of gifts there and to have this happen was not a good feeling ! This was the first time that we have experienced this. I hope that in the future that when my daughter goes into one of your... Read more

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Pandora in Philadelphia Walnut St. I have been a long time member of pandora n was really excited to have 1 closer to my home . The first time i went in was very pleasant the sales leader was very fun n friend n even got me to spend more then i wanted . I was very happy with my purchases. The next few days i visited this location blow my mind. I have noticed the girls there was alway a little off or unhappy n over heard a few comments on beimg... Read more

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I purchased a bracelet and charm and not happy with t can i get a refund on that please, i thought i wanted it but when i put it on it pinches my skin. Mrs Shirley Murphy

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